Returns & Exchanges
At Lightforce, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. Please ensure all original tags are attached and the garments are in their original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are intact, and include the printed return slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing